About the use of Social Media

Nippon Kabaya Ohayo Holdings Group (hereinafter referred to as “the Group”) establishes a social media policy regarding the use and participation in social media, and by adhering to this policy, aims to conduct itself responsibly as a corporate entity.

Social Media Policy

Definition of Social Media:

Refers broadly to media platforms that allow individuals to transmit information and facilitate viewing and communication among an unspecified number of users via the internet.

Purpose of Participation in Social Media:

To create new value through communication with customers and contribute to the betterment of society. Specifically, as follows.

• To share employees’ passion for our products and services with a wider audience and more customers.
• To raise awareness of our products and services among a wider audience
• To gain deeper understanding of what products and services our customers truly desire
• To foster innovation through sincere dialogue with customers

Principles for Participating in Social Media

1. Awareness and Responsibility

Regardless of organizational affiliation or employment type, members of our Group understand that social media is a platform for communication based on personal connections. Information shared online is accessible worldwide, and once posted, can spread widely and rapidly beyond expectations, becoming irreversible. Such dissemination may infringe upon the rights and interests of others or cause unnecessary concern. Individuals’ posts can be perceived as representing the entire Group. With this understanding, all members will engage responsibly, without misrepresenting their identity, and communicate with sound judgment and decorum.

2. Commitment to Proper Messaging and Communication

We engage with respect for others, listen to customer feedback, and actively share useful information to provide valuable experiences. Care is taken in both the content and manner of our posts to avoid spreading misinformation or causing misunderstandings. If incorrect or misleading information is shared, we will promptly apologize and make corrections in accordance with relevant laws and internal Group policies.

3. Compliance with Rules

We respect third-party rights, including intellectual property and privacy rights, and act carefully not to harm the reputation, trust, or other interests of others. In addition to complying with internal Group policies, we strictly observe national and local laws as well as social norms.

Last Revised: August 1, 2021
Established: May 15, 2018

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Important Notes for Users of Our Group’s Social Media Accounts

• Please understand that we may not be able to respond to all comments on the official accounts operated by our group (hereinafter referred to as “the Account”).
• We are not responsible for comments posted by users. Additionally, we assume no responsibility for any damages incurred by users or third parties due to disputes between users or between users and third parties in relation to the Account.
• Posts by users are assumed to be made in accordance with the terms of use of each social media platform. Any sharing or reposting of posts on the Account will also be conducted in line with each platform's terms of use.
• This social media policy is subject to change without prior notice.

• Prohibited Conduct:
  To foster better communication, the following actions are discouraged when using the Account. If a user engages in any of these actions, their comments may be deleted, or their account may be blocked or unfollowed.

  • Any act deemed to identify, disclose, or leak the personal information of other users or third parties without the individual's consent.
  • Any act deemed to cause, or likely to cause, damage to our group, other users, or third parties, or any act deemed to interfere, or likely to interfere, with business operations.
  • Any act deemed to have altered (including editing, deleting, or modifying) information provided through the relevant account.
  • Any act deemed to solicit investments, donations, funding, or the purchase of goods or services, conducted through or in connection with the relevant account.
  • Any act deemed to infringe, or likely to infringe, the copyrights or other intellectual property rights of our group, other users, or third parties.
  • Any act of defaming, slandering, or otherwise damaging, or deemed likely to damage, the reputation or credibility of our group, other users, or third parties.
  • Any act deemed to violate public order and morals, or likely to do so, or any act deemed to provide information that violates public order and morals.
  • Any act of election campaigning, religious activities, or acts deemed similar to these.
  • Any act of accessing this website through hacking or other unauthorized means, or of monitoring or copying all or part of this website.
  • Any act deemed to constitute a violation under the rules or policies of each social media platform.
  • Any act of posting content deemed unrelated to the purpose of the relevant account.
  • Any act deemed to violate laws, regulations, or guidelines established to implement them.
  • Any other acts deemed inappropriate by our group.

• For details of each account, please refer to the official account list.
• The handling of personal information complies with our Privacy Policy.